Manage rentals within your Reynolds and Reynolds® System
Automated Rental Management System Download PDF
Free** Software for your Reynolds and Reynolds Dealer Management System (DMS)
The ARMS® Dealership application makes providing rentals to your customers easier, faster and more efficient than ever before. Created through a partnership between Reynolds and Reynolds and Enterprise Rent-A-Car®, the ARMS® Dealership application is specifically designed to work hand in hand with your Reynolds ERA DMS, giving you instant access to a great new time-saving program.
How ARMS® Dealership works.
To users, the ARMS® Dealership application is only a couple of additional screens on your Reynolds ERA DMS. When a customer needs a rental, your service writer simply clicks through to the rental request screen, fills in a few pieces of information and then, automatically, the ARMS® Dealership application sends a rental request directly to Enterprise. Once a customer returns a rental, the ARMS® Dealership application lets your service writers stop charges on rental tickets immediately, and invoices are automatically sent back to Reynolds when the rental tickets close.
Rental Management Is Now Easier.
Never write another paper PO again. The ARMS® Dealership application automatically generates a PO with just a few additional keystrokes to the appointment or repair order process...and then automatically sends the PO to Enterprise. This also makes customer pick-up faster and easier, since there’s no paper PO to fill out and hand off.
Callbacks? Not with the ARMS® Dealership application. The old days of having to request a daily list of needed extensions are gone. The ARMS® Dealership application provides an on-line list of all rentals requiring attention that day. Or, if you like, look ahead to other days to help you better manage your overall service program.
Increase customer satisfaction.
Faster service means happier customers. The ARMS® Dealership application automatically takes all the customers' data from your RO and transfers it to Enterprise. Now instead of entering the same information twice, your customers get into their rental vehicle faster.
Efficient rental management.
Virtually eliminate phone calls and miscommunication. While the customer is in the rental car, your service writers can make changes to rental information, number of days authorized, billing types (Warranty, Internal, Customer Pay) and they will be automatically sent to Enterprise. Numerous phone calls are eliminated and final invoices are more accurate.
Stop rental charges automatically. As soon as your service writer accepts payment on the Repair Order, an electronic “last day” notification is automatically sent to Enterprise with the exact time and date. This ensures you’ll always get a bill for the right amount because you’ll both have an accurate record of the exact length of the rental.
Invoices at your fingertips.
Just type in the RO number or the customer name and the ARMS® Dealership application retrieves it instantly. You can view invoices within the ARMS® Dealership application or reprint a paper copy. No more searching for paper invoices.
Automatic invoice approval. Your accounts payable folks will love this. All rental invoices that match the PO are easily approved. Think of the time saved not having to reconcile every single invoice!
Increase invoice accuracy. Because Enterprise can only bill the number of days authorized in the Reynolds and Reynolds Rental Screen, all invoices should be equal to or less than the authorized amount.
All this, and it’s free.**
Save time. Increase efficiency and accuracy. Deliver better customer service, and do it all free**, with the ARMS® Dealership application. All you have to do is say “I want ARMS® Dealership for my Reynolds and Reynolds ERA DMS.” Enterprise will then work with Reynolds and Reynolds to make sure you’re ready for the upgrade. Enterprise will even come in and train your staff to ensure everyone knows how to use it effectively.
And that’s the key to the ARMS® Dealership application—rentals made easier. Ask your local Enterprise Rent-A-Car Representative for the ARMS® Dealership application today!