ARMS® Dealership: Automated Rental Management System
Free* Rental Management Application that makes managing rentals easier than ever.
The ARMS® Dealership application makes providing rentals to your customers easier, faster and more efficient than ever before. The application is specifically designed to automate the process of securing and managing rental, giving you instant access to a great new time-saving program.
How ARMS® Dealership works.
The ARMS® Dealership application is simply a website that allows dealerships to electronically communicate with the Enterprise rental branch. When a customer needs a rental, your service advisor simply fills in a couple pieces of information and then, automatically, the application sends the rental request/reservation directly to Enterprise. The ARMS« Dealership application allows the advisors to send rates, approve days, indicate the exact date and time to stop charges and communicate electronically with the local rental branch. As soon as the rental contract is closed, the invoice is available on the website. It's as easy as that.
Rental Management Is Easier Than Ever.
The ARMS® Dealership application provides real time communication between your dealership and Enterprise. From the creation of the rental reservation through invoicing, the system communicates with the Enterprise rental branch. This will eliminate many manual tasks, which allow your employees to be both more efficient as well as productive.
Increase customer satisfaction.
Faster service means happier customers. The ARMS® Dealership application sends all of the provided customer information to Enterprise. Now, instead of calling the rental branch to make appointments and managing manual processes, your customers get in their rental vehicle faster.
Helps you better manage the rental process.
Virtually eliminate phone calls and miscommunication. While the customer is in the rental car, your service writers can make changes to rental information, number of days authorized, billing types (Warranty, Internal, Customer Pay) and they will be automatically sent to Enterprise. Numerous phone calls are eliminated and final invoices are more accurate.
Callbacks? Not with the ARMS® Dealership application. The old days of having to request a daily list of needed extensions are gone. The ARMS« Dealership application provides an on-line list of all rentals requiring attention that day. Or, if you like, look ahead to other days to help you better manage your overall service program.
With the ARMS® Dealership application, when the customer is put into a rental vehicle, controls are activated to insure that the rental authorization is controlled by the dealership. Once the rental is completed by Enterprise, the amounts are immediately updated in the application. This helps to ensure that the rental and repair order amounts are in sync. The Service Department no longer has to wait on paper copies in order to complete the Service invoice.
Tracking Rentals and Reconciliation.
In the ARMS® Dealership application, Management Reports detail the status of the rental, alerts that the customer is over their approved time, details pending authorization, etc. Custom reports can be created to display specific rental information that is important to you!
Invoices at your fingertips.
Just type in the RO number or the customer name and the ARMS® Dealership application retrieves invoices instantly. You can view invoices within the application or reprint a paper copy. No more searching for paper invoices
All this, and it's free*.
Save time. Increase efficiency and accuracy. Deliver better customer service. And do it all free*! All you have to do is say "I want the ARMS® Dealership application". Enterprise will then work to get your dealership set up and Enterprise will even come in and train your staff to ensure everyone knows how to use it effectively.
It's as easy as that! And that's the key to the ARMS® Dealership application - rentals made easier. Ask your local Enterprise Rent-A-Car Representative for the ARMS« Dealership application today!